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Terms

Booking terms
When you pay your booking fee you accept the following terms.

As providers of accommodation and organizer of the event we are required to ensure that:
– You recieve a written confirmation of your booking.
– You will get material and information about check-in in good time before the event, but not neccessarily more than 30 days before arrival.
– The accommodation/event corresponds to the description.
– You will be notified regarding important changes concerning your booking.
– You will get access to the accommodation from 3.00 p.m on the day of arrival.
– You may use the accommodation until 11:00 a.m on the day of departure.

How to make a booking for Adventure Days?
To make your booking for Adventure Days you use the booking form on the website www.adventuredays.se/en. You can also make your booking by telephone, e-mail or by visiting our shop in Lidköping. See contact information below.

Insurance
The participant is required to have adequate medical and accident insurance that also covers motorcycling.

Booking fee and final payment
When you have your reservation you will receice a booking confirmation with payment instructions from Säfsen Resort. The booking fee is 1 500 SEK per person, and shall be paid no later than 10 days after you have recieved your confirmation. 

The final payment shall be paid no later than 60 days before the event. If you make your booking later than 30 days before the event, the total amount shall be paid within 3 days. The total amount must always be paid before the event starts.

If you don´t pay your booking fee or final payment in time we will cancel your booking, and the rules for cancellation are to be applied.

Cancellation of your booking for Adventure Days
Cancellacion should be done as soon as possible. Cancellation must be submitted in writing to us, see contact information below.

What will it cost if I have to cancel my booking for the Adventure Days?
Cancellation more than 30 days before the event will require the booking fee in cancellation fee.
Cancellation 30-15 days before the event: 50% of the total amount.
Cancellation less than 15 days before the event: 100% of the total amount, no refunds.

Cancellation insurance
You can protect yourself against cancellation costs by adding a cancellation insurance to your booking. It costs 300 SEK per person, and means that in some cases you can cancel your booking as late as the day before the event against a fee of 500 SEK/cottage and the cost of the cancellation insurance.

Cancellation insurance is valid in the following cases, which may not have been known at the booking occasion:
– Deaths, illness or accident of a serious nature, affecting yourself, husband/wife, partner, family or travelling companion.
– Callup to military or civil defense.
– The occurrence of a serious event outside your control which you could not have foreseen when you booked and which means that it is not reasonable to demand that you keep your booking.

You must be able to prove your reason for cancellation with a certificate from a doctor, authority or insurance company. Certificate should be sent to us as soon as possible, preferably within a week of the cancellation date. The cost of cancellation insurance will not be refunded in case of cancellation.

What if the event is cancelled?
If Touratech Experience AB and Säfsen Resort cancel the event, the whole amount will be refunded. This will nornally be notified at least 14 days before the event, but can be as late as 7 days before. Touratech Experience AB are not to be held responsible for any other costs, like air- and train tickets, that the participant have bought in connection with the event.

What are my rights?
If the accommodation/event are not provided in the promised condition or at the right time, and we are not able to offer you other accommodation, you have the right to terminate the lease. We have to reimburse everything you have paid to us, minus the benefit you may have had of the accommodation.

If you have a complaint you should front us as soon as possible. Errors that occur during your stay/the event should be reported immediately so that we have a chance to correct it.

You have the right to put someone else in your place and we have to accept this person, unless we have a specific reason to refuse. You must inform us prior to arrival/the first day of the event.

What are my obligations?
You have to take care of the accommodation and follow the regulations and instructions that are set by Säfsen Resort. Between 11 p.m and 7 a.m the participant should show consideration and silence towards other participants at the event. You are responsible for all damages caused to the property and its contents, by negligence from you or someone in your group. You are obliged to follow the regulations regarding smoke and pet prohibitions that apply to your accommodation.

You may not use the accommodation to something other than what was agreed upon booking and you must not allow more people to stay overnight in the accommodation or on the plot than you stated on booking.

You have to return all the keys to your accommodation upon departure. If you forget it, we must charge a fee of 500 SEK.

If we do not agree?
Turn to us directly with any complaints. Keep in mind that your chances of obtaining redress may diminish if you delay a complaint. If we do not agree, you can turn to the National Board for Consumer Complaints (Allmänna Reklamationsnämnden). They consist of an impartial chairman and a number of representatives of travel organizers and consumers. The consumer adviser in your municipality can help you.

Changes in the program
Touratech Experience AB reserves the right to make changes to the information in the brochure/website. Touratech Experience AB also reserves the right to make changes to the terms that apply to the event.

Websites
We can not guarantee the accuracy of information submitted to other websites than Adventure Days own website. This also applies to links to other pages.

Complaints
Requirements for a price reduction or damages shall be submitted to Touratech Experience AB as soon as possible and no later than two months after completing the event. Touratech Experience AB is not responsible for printing errors and price and program changes.

 

ORGANIZER

Touratech Experience AB       Säfsen Resort AB
Skaragatan 81 B   Säfsbyn
531 40 Lidköping   770 10 Fredriksberg
Sweden   Sweden
Telephone: +46 (0)510-210 00   Telephone: +46 (0)591-77 50 00
E-mail: info@adventuredays.se   E-mail: info@safsen.se
Corporate identity number: 556988-8885   Corporate identity number: 556589-4648